What types of customization options do you offer?
We offer a wide range of customization options including names, monograms, logos, and unique designs. You can choose colors, fonts, and graphics to create a personalized piece that suits your style.
What materials are your drinkware made from?
Our drinkware is made from high-quality materials such as stainless steel, ceramic, and BPA-free plastic. Each piece is designed to be durable and long-lasting.
How long does it take to receive my customized order?
The production time for customized orders is typically 5-7 business days. Shipping time varies depending on your location, but most orders arrive within 3-5 business days after production.
Do you offer bulk discounts for large orders?
Yes, we offer discounts for bulk orders. Please contact our customer service team with the details of your order, and we will provide you with a customized quote.
What is your return policy for customized items?
Because our items are personalized, we do not accept returns unless there is a defect or error in the customization. If you encounter any issues with your order, please contact us, and we will work to resolve the problem to your satisfaction.